FREQUENTLY
ASKED
QUESTIONS
RACE KIT COLLECTION
Your race kit may be collected from our office at,
Dsunlit Sdn Bhd, Lot 71, Beribi Light Industrial estate Phase 2, Gadong, BE1118, BSB, Brunei Darussalam.
Please refer to our race kit collection date before the start of the event which will be announced on our social media and website.
Please ensure to bring your QR code and necessary documentation for verification.
Yes, although you will need to bring along their QR code as well.
We will announce and email your unique QR code that will keep track of your details.
Please ensure that you have completed your registration and submitted the form. Once announced, you will then be emailed the QR code. If you have still not yet to receive, do not hesitate to contact us at 8837241.
GENERAL
12 Years Old and above with Parental Consent for 18 years old and below.
Yes, the Beta Challenge 2022 is a competitive race.
Individual runners are automatically entered in the competitive mode. For team, there must be a minimum of 5 team members to qualify for Competitive Mode.
- There are a total of 4 categories for the Competitive Mode: –
| INDIVIDUAL | TEAM |
| MEN’S CATEGORY | MEN’S CATEGORY |
| WOMEN’S CATEGORY | WOMEN’S CATEGORY |
Only the 10K Beta Challenge is happening this year on the 11th of December 2022.
10K Beta Challenge: 15 Obstacles
There will be a 30-second penalty for a failed attempt to complete an obstacle. The time penalty will be added to your race results at the end of the race.
No. Once payment has gone through, your timeslot will be set.
No. Once all your details have been filled, submitted and paid, your shirt order will already be confirmed
Please contact us via Instagram DM or WhatsApp us at +6738837241 and we will guide you through the process.
Please contact us via Instagram DM or WhatsApp us at +6738837241 and we will guide you through the process.
You can transfer your race entry by giving us the details of the new participant.
DURING THE RACE
Yes, there will be a baggage drop station located at the main starting area.
Parking area for runners will be announced on our social media and website 2 weeks before the event.
Yes, there will be a provided changing area for both Men and Women.
Unfortunately there will not be any race kit collection on the event day.
Yes we will have a team of First Aiders to assist us during the whole event day.
AFTER THE RACE
Yes, you can still collect your race kit anytime during our office hours at D’Sunlit Sdn Bhd office.
Yes you can! Tap on our ‘Merchandise’ section in the above menu of our website and you will be guided to our Merchandise Page. From there you can select your preferred running shirt for pre-order.
Unfortunately no, as the medals are exclusive only for those who have registered for and conquered the Alpha Challenge races.
Late participants can only collect their shirt and bib numbers. As for the rest of the race kit can only be collected after the event which will be announced through our website.
This option is only open to those who could not join due to unforeseen circumstances. You can have someone else to run under your name although the organizers must be informed at least 2 weeks prior to the event.
ACCOUNT CREATION
Yes, you must create an account in order to register for a race. You also must remember your login credentials as you will have to download the QR Code from “My Races” page closer to the event for race kit collection.
OTHER BURNING QUESTIONS
No, there will be no continuation of the Tri-Pha series as the series are cancelled.
For those that signed up for the 10k Beta Challenge their entry will be automatically moved to this year’s race in December, those that signed up for the 21k alpha challenge will be refunded.
For those that signed up for all of the Tri-Pha Challenge last year, only the 21k Alpha Challenge registration fee will be refunded. For the 10k beta challenge’s entry will be automatically moved to this year’s race in December.
For those who registered for the 10k Beta Challenge, there will be no refunds but you are able to transfer your entry to another person. Email, DM or WhatsApp us at 8837241 for more details!
No, this year’s medal will be an all new design so stay tuned to be the first to see it revealed!
If you have registered for last year’s 10K beta challenge, then your entry will be automatically transferred to this year’s Alpha Challenge.
There are no refunds for those who have registered for 10k beta challenge, only those who have signed up for the 21k Alpha Challenge will be eligible to a refund. To find out more please email, DM or WhatsApp us at 8837241.
An e-mail update with all the details regarding the refund process will be sent from us to all 21k Alpha Challenge participants soon. Once we have done so, we will announce it via our Instagram story.
Sadly no due to the tri-pha series being cancelled.
If you have any other questions do not hesitate to email, DM or WhatsApp us at 8837241!