The Alpha

FREQUENTLY
ASKED
QUESTIONS

RACE KIT COLLECTION

Your race kit may be collected from our office at, D’Sunlit Sdn Bhd, Lot 71, Beribi Light Industrial Estate Phase 2, Gadong, BE1118, BSB, Brunei Darussalam.

Please refer to our race kit collection date before the start of the event which will be announced on our social media and website.

Please make sure to present your QR code and necessary documentation for verification upon collection.

Yes, as long as you present their QR code as well upon collection.

You will receive it through your email.

Please make sure that you have completed your registration and submitted the form successfully. Once confirmed, the QR code will then be emailed to you. If you still have not received it, do not hesitate to WhatsApp us at +6738837241.

Unfortunately no. There won’t be any race kit collections on the day itself.

GENERAL

12 Years Old and above with Parental Consent for 18 years old and below.

There will not be any competition for this year’s Alpha Challenge.

There are only 3 races this year; the Fun Run, the Omega Challenge and the Sentinel Sprint.

Fun Run has 5 obstacles, Omega Challenge has 8 obstacles and Sentinel Sprint has 12 obstacles.

That is okay and no penalty will be given.

No, once you have paid, we are unable to change your categories anymore. For unpaid registrations, this can still be changed.

Unfortunately no. Once payment has been made, your time-slot will be set.

Unfortunately no. Once payment has been made, your shirt order will already be confirmed.

Kindly contact us via Instagram DM or WhatsApp us at +6738837241 and we will guide you through the process.

Kindly contact us via Instagram DM or WhatsApp us at +6738837241 and we will guide you through the process.

Yes, you can transfer your race entry by giving us the details of the new participant. Kindly contact us via Instagram DM or WhatsApp us at +6738837241.

Yes, you must create an account if you are interested in registering for a race. This is because you will have to download the QR code from the “My Races” page closer to the event for the race kit collection. Please make sure to remember your login credentials!

DURING THE RACE

Yes, there will be one at the main starting area.

Parking area for runners will be announced on our social media and website 2 weeks before the start of the event.

Yes, there will be changing areas for both Men and Women.

Yes, we will have a team of First Aiders to assist us throughout the event.

AFTER THE RACE

Yes, you can still collect your race kit anytime during our office hours (8AM-12PM, 1PM-5PM) at D’Sunlit Sdn Bhd building.

Yes, of course! Our shirts are available for purchase only 2 weeks after the event has concluded. We will post more details on our Social Media.

Unfortunately no. The medals are exclusive only for the runners who have registered.

You will only be able to collect your shirt afterwards. You may collect the rest of the race kit after the event and be sure to check our website for the announcement.

ACCOUNT CREATION

Yes, you must create an account in order to register for a race. You also must remember your login credentials as you will have to download the QR Code from “My Races” page closer to the event for race kit collection.

OTHER BURNING QUESTIONS

There will be no refunds but you are able to transfer your entry to another person. Kindly contact us for more details.

No, this year’s medal will be a new design. Stay tuned for its reveal!

Yes. You may make payment via Bank Transfer. Contact us for the Bank Details.

You may DM us on Instagram or WhatsApp us at +6738837241.